shipping & returns

shipping policy

All orders made before 2:00PM (AEST) will be shipped out on the same day. Any orders placed after 2:00PM (AEST) will be shipped out the following business day. In the unlikely event that your order cannot be shipped out the same day, you will be notified and your order will be shipped the following business day.

All Australian orders are shipped Express Delivery via Australia Post. If you are located within the Express Post Network you should receive your order the following business day. If you are located outside the Express Post Network it may take up to 3 business days for your order to arrive.

We provide Free Express Shipping (Australia only) for all orders over the amount of $50.00. All orders made under the amount of $50.00 will cost $13.00 for Express Shipping.


New Zealand

Standard Shipping$20.00 AUD 5 Business Days

Express Shipping$34.00 AUD 3 Business Days

United States

Standard Shipping$25.00 AUD 5 Business Days

Express Shipping$40.00 AUD 4 Business Days


Standard Shipping$25.00 AUD 9 Business Days

Express Shipping$40.00 AUD 4 Business Days

United Kingdom

Standard Shipping$30.00 AUD 6 Business Days

Express Shipping$45.00 AUD 4 Business Days

return & exchange policy

Due to the nature of the item, for sanitary purposes there are no refunds or exchanges.  In the unlikely event you receive a damaged item, we will gladly replace it within 30 days of the date of purchase.

Please note Veeutiful lashes are handmade with love, therefore each style can be slightly different, this would only be minor.